Shipping policy
K-Lab-Beauty aims to ship orders received before 1:00 p.m. the same day; orders received after that time are sent the next working day.
Shipping costs start at DKK 39. The goods will be sent to the address or pick-up points that were given when the order was placed.
Your items will be delivered with:
Post Nord: Private address delivery or Pick-up Point
GLS: Parcel shop delivery or private address
NOTE: If there is no room at the delivery point, the package will be moved to the nearest delivery point, which you will be notified of. If problems arise, contact customer service.
Goods are delivered every weekday. Your item will be delivered 1–3 business days after ordering.
The expected delivery date may vary during periods of high traffic, e.g., after Black Friday. K-Lab-Beauty is responsible for the goods until you have received your purchase. We deliver to Denmark, Greenland, the Faroe Islands, and most EU countries.
Q: Do you ship abroad?
We currently deliver to
Belgium
Bulgaria
Croatia
The Czech Republic
Denmark
Greenland
Germany
Estonia
Ireland
Greece
Spain
France
Italy
Cyprus
Latvia
Lithuania
Luxembourg
Hungary
Malta
Norway
Netherlands
Austria
Poland
Portugal
Romania
Slovenia
Slovakia
Finland
Sweden
Q: Do I have to pay customs duties?
If you live in an EU country, you don't have to pay customs, except for some of the countries and islands on the list.
Faroe Islands
Greenland
Mount Athos
Canary Islands
French overseas departments
Saint Pierre and Miquelon
Mayotte
The Icelandic Islands
Norway
Norway is not a member of the EU. The price does not include customs or tariffs. Please remember that once your package has entered your country's postal system, we have no control over any detentions or fees imposed by customs. We are not responsible for paying customs duties. The customer is responsible.
Q: How long will it take to receive my order?
Shipping takes 3–7 business days.
Q : Do you offer free shipping? (International)
Free shipping only applies to Denmark.